So, you’re existing web site developer is obsessed with Front Page and frame sets, doesn’t respond to your phone calls and ONLY wants to be referred to by Webmaster?  You’ve got problems.  You seek out a reputable web design firm (like, for example, On Target Web Solutions) and hire them to redesign your existing web site.  No problemo… Until… The domain name needs to be transferred in. The new web design firm is to be hosting the domain, BUT, they can’t get access to the domain name to transfer the name-servers because the old ‘WEBMASTER’ either bought the domain name in your name (under his account…) or added himself as an administrator on your registrar account.

This happens MORE than you know and causes MANY problems.  Here’s how to prevent this from happening all together.:

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One of our wonderful clients called yesterday in a bit of a panic: Her wonderful online bookstore was transformed into a Google AdWord repository page seemingly overnight….. Of course we were on the case: turns out she had let her domain name expire and had to act fast to avoid losing more and more online sales. She had exclaimed that she had gotten so many solicitations via both email and snail mail to renew the domain or transfer the registrar that she began to ignore them.

It is crucial to stay on top of your domain name: setup a folder with all of your domain name information including your registrar, password, user name, receipt and more importantly: the email address you used to set it up.  It can be a nightmare if you lose this valuable information resulting in the potential loss of your domain:  Set an outlook calendar reminder to remind you a month ahead of time to renew that domain: most registrars offer discounts for purchasing more than one year: not a bad idea to protect your investment.