Stuff happens. Sometimes, Bad stuff happens.  This week, one of our servers in Orlando encountered SEVERAL issues, first the hosting data center crashed, next, the hard drive on the server housing some of our valued clients started to die.  As a result, the server became very unstable and kept going off-line.  Since we use a third party for hosting to maintain our servers, I need to rely on them to provide me with updates, time-lines, solutions, etc..

Long story short, I apologize to my clients who were on this box that have experienced outages, etc.. Believe me, I realize how important your business is, I realize how important your web site is and I of course realize how frustrating it is when things just don’t work.

I firmly believe that the situation is resolved now, they replaced an entire hard drive, etc., but I will be monitoring the box personally so that I can take necessary action. I will also make certain that our team does a better job communicating with our clients when things do go wrong.  Please note, we can not always give a firm time as to when things get restored, sometimes, unfortunately, things snow ball (as they did in this instance.) Please do follow us at Twitter/ontarget so that we can communicate using all channels.

A sincere thank you for your patience and thank you for understanding.
Tom

Tom Jelneck will be appearing once again on The Daily Buzz this coming Monday July 13th  at 6:45 a.m. Tom will be discussing Social Media.

We would love it if you could watch! Check out local station information here: http://dailybuzznow.com/localstations.aspx.

Don’t feel like getting up that early?  Learn more about how your company can benefit from Social Media: Call the Orlando SEO and social media experts today at (407) 830-4550.